The ABCs of Touchscreens: Glossary of Terms

Wausau Plant Maintenance Technician

Job Description

Job Title: Maintenance Technician

Department: Admin

Reports To: Manufacturing Engineer

Direct Reports: None

Main Job Responsibilities / Functions:

The Plant Maintenance Tech has complete responsibility and accountability for building, grounds & equipment maintenance.

• Manages Preventive Maintenance system for building & equipment
• Accountable for building & equipment repairs including contracting & scheduling outside services
• Coordinates and participates in equipment installs or moves including contracting & scheduling outside services

Key Performance Metrics:
• Equipment downtime percentage
• PM on-time percentage

Secondary Duties And Responsibilities:
• Assist Manufacturing Engineer with equipment builds & new process development
• Maintain database for PM records
• Assist in continuous improvement projects
• Other duties and responsibilities as assigned

Supervisory Responsibility:
• N/A

Requirements

Education & Experience:

• HS Diploma or GED equivalent required
• 2-year Electro-Mechanical degree preferred
• 3-5 years of applicable experience in a manufacturing environment required
• Experience with screen-printing presses & oven lines as well as light fabrication equipment such as steel rule die presses, laminators, lasers preferred

Skills

• Ability to read and interpret prints, drawing, schematics
• Knowledge of electronics (PLC’s), pneumatics, hydraulics
• Familiar with HVAC systems and air compressors

Personal Attributes

• Proven team player who likes to get hands dirty
• Results oriented ready to take ownership of maintenance function
• Self-directed, multi-tasker
• Passionate about housekeeping
• Great analytical and problem-solving skills
• Superb organization and prioritization skills

1st Shift – Maintenance Technician – Berlin, WI

Job Description

Job Title: Maintenance Technician

Department: Fabrication

Reports To: Manufacturing Engineer

Direct Reports: None

Main Job Responsibilities / Functions:

Responsible for performing installations and repairs (motors, starters, fuses, electrical power to machine etc.) for industrial equipment and machines in order to support the achievement of Nelson-Miller’s business goals and objectives:

• Perform highly diversified duties to install and maintain electrical apparatus on production machines and any other facility equipment (Screen Print, Punch Press, Steel Rule Die, Automated Machines, Turret, Laser Cutting Machines, etc.).
• Provide electrical emergency/unscheduled diagnostics, repairs of production equipment during production and performs scheduled electrical maintenance repairs of production equipment during machine service.
• Perform regular electrical preventative maintenance on machines, equipment, and plant facilities.
• Read and interpret electrical manuals and work orders to perform required electrical maintenance and service.
• Use a variety of hand and power tolls, code, diagrams and testing in performing duties.
• Follow all projects through from start to finish while maintaining safe maintenance principles.
• Comply with safety regulations and maintain clean and orderly work areas.
• Forklift operation.
• Other duties and responsibilities assigned.

Requirements

Education & Experience:

• High school degree, GED, or equivalent.
• 3-5 years of maintenance in a manufacturing job shop environment.
• Previous electrical and mechanical background required – hands-on experience in schematic and electrical, diagrams / illustrations.
• An AA degree in mechanical, electrical, or industrial maintenance a plus but not required.

Skills

• Strong mechanical aptitude.
• Time Management – superior organizational and prioritization skills.
• Problem solving aptitude by accurately defining, analyzing, breaking down, and solving complex problems.
• Strong math skills needed.
• Flexibility to meet changing requirements under challenging conditions.
• Outstanding written and verbal communication skills.
• Ability to work independently.
• Proven team player.
• Quick learner.
• Driving desire for personal and organizational improvement.
• Strong attention to detail and quality conscious.
• Desire to own decisions and take responsibility for outcomes.

Work Context

• Exposure to contaminants or hazardous conditions with inks and chemicals.
• Personal Protective Equipment includes safety glasses, gloves, lab jackets, hearing protection, hard hats, and steel toed boots.
• Loud noise levels and exposure to hot and cold temperatures.
• Outdoor work activities and weather exposure; including snow removal and roof work.
• Majority of position is standing.
• Time Pressure.
• Importance of being exact or accurate.
• Ability to lift up to 50 lbs. of product.
• Must have a valid driver’s license.

1st Shift – Graphic Artist – Berlin, WI

Job Description

Job Title: Graphic Artist

Department: Administration

Reports To: Engineering

Direct Reports: None

Main Job Responsibilities / Functions:

Accurately follow work instructions for generating artwork
• Sending art proofs to customers
• Generating production files for screen printing and fabrication
• Prepare files for outsourced parts (ETCH) per work instructions
• Preflight and troubleshoot customer digital files, load fonts, inspect graphics, and make color separations (4 color process and spot colors), familiar with traps and bleeds
• Output files to image setter; set line screens, resolution, and other press-specific settings
• Prepare files for output to film & digital devices
• Create / edit work instructions as required
• Maintain inventory & order supplies for graphic department
• Operate and assist in maintenance of graphics prepress equipment
• Occasionally working with buyers to discuss prints and graphics
• Other duties and responsibilities as assigned

Requirements

Education & Experience:

• High School Diploma
• Graphics Degree or Art related Degree
• Degree in electronics prepress or two years on the job experience

• Experience with digital and or screen printing, Acrobat, InDesign, Microsoft Office, AutoCAD, RIP software, EPICOR, Corel Draw (not a requisite but a plus)
• Comprehensive knowledge Adobe Illustrator – CC preferred
• Experience with Excel & Word
• Understanding of the manufacturing process & needs of other departments, including Prepress experience
• Understand Positive vs Negative film and the difference between first and second surface printing
• Ability to manipulate and create own graphics for processes
• Understanding of proper documentation and traceability
• Ability to read and understand Job Traveler, Art Traveler, and ISO Procedure Manual
• Receive files electronically & maintain operating system
• Review Jobs for correct processes & information
• Generate files for fabrication – laser, turret, steel rule die, Datron
• Navigate EPICOR to verify process information, material, job location and part history

Skills

• Near Vision or ability to see details at close range
• Visual Color Discrimination or ability to match or detect differences between colors, including shades of color and brightness
• Deductive Reasoning or ability to apply general rules to specific problems to produce answers that make sense
• Problem Sensitivity or ability to recognized there is a problem
• Strong organizational and prioritization skills
• Communication with Supervisors, Peers or Subordinates by phone, email or in person
• Mechanical
• Self – motivated, customer focused (external & internal customers)
• Team player as well as being able to work independently
• Accountable and able to make sound judgement and decisions

1st Shift – Quality Technician – Wausau, WI

Job Description

Job Title: Quality Technician – Wausau

Department: Quality

Reports To: Quality Engineer

Direct Reports: None

Main Job Responsibilities / Functions:

• Perform inspections on incoming material or to release products to shipping
• Process documentation such as test results, inspections, travelers, etc., and creating/moving the documentation on the network for transmittal to the customer
• Provide support in quality related functions such as CARs, CAPAs, SCARs, and investigating customer returns (RMAs)
• Perform and generate accurate First Article inspection reports in accordance with customer prints and specifications
• Prepare customer required documentation & certificates (CofCs)
• Perform other duties as needed or assigned

Requirements

Education & Experience:

• High School diploma or GED
• Background in electronics a plus
• Must be competent with Microsoft Word, Excel, and Outlook
• Ability to analyze discrepant products to determine root cause, identify and implement corrective actions
• Using basic inspection tools (calipers, micrometers, multimeters, optical comparators)
• ISO 9001 Quality System
• Interpreting engineering drawings, customer prints & electronic schematics/pinouts
• Working in an Enterprise Resource Planning (ERP) system, Epicor a plus

Skills

• Positive attitude & influence
• Ability to clearly communicate verbally and in writing
• Highly organized and consistent
• Excels with minimal supervision, self-directed
• Ability to quickly adapt to change, cooperate with, and elicit cooperation from others
• Must be able to work under pressure and remain flexible, with good work attendance
• Commitment to quality and the quality improvement process

1st Shift – Screen Print Operator – Berlin, WI

Job Description

Main Job Responsibilities / Functions:

• Set up, feed and operate screen presses efficiently referencing blueprints and job jackets, while maintaining high quality and performance standards.
• Check for ink coverage and density, alignment and registration.
• Production related trouble shooting.
• Inspect printed materials or other images to verify quality.
• Collect samples of materials or products for testing.
• Clean-up of equipment at job completion.
• Successfully cross train into other areas of the department, including prepress.
• Completing all documentation for production requirements.
• Maintain clean working area.
• Perform other duties as assigned.

Requirements

Experience:

• Printing operation on plastics, aluminum or rigid substrates preferred, not required.
• Machine operation preferred, not required.

Education & Qualifications:

• High school degree, GED, or equivalent.
• Additional Graphic Arts education a plus.
• Excellent physical condition and able to lift up to 50 lbs.
• Ability to stand for long periods of time.
• Good mechanical, math and reading abilities.
• Be able to use a rule and caliper.
• Analytical and problem-solving skills.
• Good eye for small detail inspection & no color deficiencies.
• Ability to read blueprints.
• Dexterity and Arm-Hand Steadiness – ability to quickly move hands, arms, fingers to grasp, manipulate or assemble and the ability to keep hand and arm steady.
• Superb organization and prioritization.
• Coordination – adjusting actions in relation to others’ actions.
• Operation and Control – controlling operations of equipment or systems.
• Some computer knowledge.
• Quality Conscious
• Team Player.

Work Context:

• Exposure to contaminants or hazardous conditions with inks and chemicals.
• Personal Protective Equipment includes safety glasses, gloves and lab jackets.
• 100% standing position.
• Time pressure.

Screen Print Operator – Wausau, WI

Job Description

Main Job Responsibilities / Functions:

• Set up, feed and operate screen presses efficiently referencing blueprints and job jackets, while maintaining high quality and performance standards.
• Check for ink coverage and density, alignment and registration.
• Production related trouble shooting.
• Inspect printed materials or other images to verify quality.
• Collect samples of materials or products for testing.
• Clean-up of equipment at job completion.
• Successfully cross train into other areas of the department, including prepress.
• Additional duties as assigned.

Key Metrics

• Setting up and running screen print operation.
• Reading prints and job travelers.
• Counting parts and inspection.

Requirements

Education & Experience:

• High school degree, GED, or equivalent.
• Additional Graphic Arts education a plus.

Experience

• Printing operation on plastics, aluminum or rigid substrates a plus but not a requisite.
• Machine operation a plus but not a requisite.

Skills & Abilities

• No color deficiencies.
• Ability to read blueprints.
• Analytical and problem-solving skills.
• Dexterity and Arm-Hand Steadiness – ability to quickly move hands, arms, fingers to grasp, manipulate or assemble and the ability to keep hand and arm steady.
• Superb organization and prioritization.
• Coordination – adjusting actions in relation to others’ actions.
• Operation and Control – controlling operations of equipment or systems.
• Excellent physical condition and able to lift up to 50 lbs.
• Ability to stand for long periods of time.
• Some computer knowledge.
• Good mechanical, math and reading abilities.

Personal Attributes

• Good eye for small detail.
• Ambitious, energetic, quality conscience.
• Driven and results oriented.
• Self-directed multi-tasker and works well under pressure.
• Professional approach.
• Team player – work with supervisors, co-workers, and subordinates in person.

Work Context

• Exposure to contaminants or hazardous conditions with inks and chemicals.
• Personal Protective Equipment includes safety glasses, gloves and lab jackets.
• 100% standing position.
• Time pressure.
• Importance of being exact or accurate.

Digital Print Technician – Wausau, WI

Job Description

Job Title: Wausau Digital Print Technician

Department: Manufacturing Operations

Reports To: Printing Team Lead

Main Job Responsibilities / Functions:
Summary: Service our customers as a member of our Printing team. Focus on Digital Printing of graphics running our HP5600 Indigo Digital Press.

Essential Duties And Responsibilities

• Set-up & operate the digital printer producing graphic overlays
• Set-up & operate screen printing press for back-up colors or textures
• Check for ink coverage and density, alignment and registration
• Production related trouble shooting

Qualifications
• Able to work independently with good analytical & problem-solving skills
• Good eye for small detail & color deficiencies
• Superb mechanical, math & reading abilities
• Quality focus
• Strong organization & prioritization skills

Requirements

Education & Experience:

• High school degree, GED or equivalent
• Additional Graphic Arts education a plus (Adobe Illustrator)
• Digital printing experience a plus

2nd Shift – Screen Print Inspector – Berlin, WI

Job Description

Primary Work Schedule: Monday – Thursday

Main Job Responsibilities / Functions:

• Perform in-process inspection during printing operation
• Assist press operator, including clean-up – keeping press downtime to a minimum
• Operate all color computer equipment in the department

Key Metrics

• Counting accuracy
• Detailed vision accuracy

Secondary Duties And Responsibilities

• Cross train in other areas of the plant as required

Requirements

Education & Experience:

• High school diploma or equivalent a must
• 1-2 years’ work experience working in a manufacturing facility
• 1-2 years’ experience working with printing a plus

Skills

• Good eye for small detailed inspection
• Able to sit or stand for long periods of time
• Good organizational skills
• Good basic math skills and be able to use a ruler
• Some computer background

Personal Attributes

• Ambitious, energetic and quality conscious
• Good attendance
• Team player, willing to work independently

2nd Shift – Screen Print Operator – Berlin, WI

Job Description

Main Job Responsibilities / Functions:

• Set up, feed and operate screen presses efficiently referencing blueprints and job jackets, while maintaining high quality and performance standards.
• Check for ink coverage and density, alignment and registration.
• Production related trouble shooting.
• Inspect printed materials or other images to verify quality.
• Collect samples of materials or products for testing.
• Clean-up of equipment at job completion.
• Successfully cross train into other areas of the department, including prepress.
• Completing all documentation for production requirements.
• Maintain clean working area.
• Perform other duties as assigned.

Requirements

Experience:

• Printing operation on plastics, aluminum or rigid substrates preferred, not required.
• Machine operation preferred, not required.

Education & Qualifications:

• High school degree, GED, or equivalent.
• Additional Graphic Arts education a plus.
• Excellent physical condition and able to lift up to 50 lbs.
• Ability to stand for long periods of time.
• Good mechanical, math and reading abilities.
• Be able to use a rule and caliper.
• Analytical and problem-solving skills.
• Good eye for small detail inspection & no color deficiencies.
• Ability to read blueprints.
• Dexterity and Arm-Hand Steadiness – ability to quickly move hands, arms, fingers to grasp, manipulate or assemble and the ability to keep hand and arm steady.
• Superb organization and prioritization.
• Coordination – adjusting actions in relation to others’ actions.
• Operation and Control – controlling operations of equipment or systems.
• Some computer knowledge.
• Quality Conscious
• Team Player.

Work Context:

• Exposure to contaminants or hazardous conditions with inks and chemicals.
• Personal Protective Equipment includes safety glasses, gloves and lab jackets.
• 100% standing position.
• Time pressure.

2nd Shift – Ink Technician – Berlin, WI

Job Description

Main Job Responsibilities / Functions:

• Mixing and preparation of inks for production (two shifts).
• Accurate documentation of formula files.
• Examine job orders to determine quantities, stock specification, colors or special printing instructions.
• Verify the substrate and ink meet the specifications for a given job.
• Color matching.
• Monitor inventory levels on a regular basis, ordering or requesting additional supplies, as necessary.
• R & D – Developing new ink applications.
• Perform other duties as assigned.

Requirements

Experience:

• 2 – 3 years of formulating inks for the printing industry on plastics, aluminum or rigid substrates preferred.
• Working with back lit color formulations.
• Familiarity in using different types of color measurement tools.
• Proficient in Excel and Word.

Education & Qualifications:

• High school degree, GED, or equivalent.
• Additional Graphic Arts education a plus.
• Color matching accuracy.
• Numerical accuracy.
• Organizational skills a must.
• Visual color discrimination.
• Ability to lift up to 75 lbs.
• Ability to stand for long periods of time.
• Mathematical skills a must, able to equate decimals and percentages.
• Be able to use a ruler and caliper.
• Analytical and problem solving.
• No color deficiencies.
• Ability to read blueprints.
• An understanding of various industry color measurement instruments and ink rheology’s.
• Superb organization and prioritization.
• Creative thinker – ability to develop, design, or create new applications, ideas relationships, systems or products, including artistic contributions.
• Ability to analyze and interpret technical information and procedures.
• Team player – work with supervisors, co-workers, and subordinates in person, over the phone or via email.

Work Context:

• Exposure to contaminants or hazardous conditions with inks and chemicals.
• Personal Protective Equipment includes safety glasses, gloves and lab jackets.
• Majority of position is standing.
• Time Pressure.
• Importance of being exact or accurate.

Inside Sales Representative – Wausau, WI

Job Description

Job Title: Warehouse Supervisor

Department: Administrative / Sales

Reports To: Inside Sales Supervisor

Direct Reports: None

Main Job Responsibilities / Functions:

• Entering and confirming orders.
• Following up with customers via email, phone or mail.
• Inform customers of estimated delivery schedules, service contracts, warranties, or otherinformation pertaining to purchased products.
• Work closely with production and shipping managing customer shipments and expedites.
• Entering quotes for engineering to complete.
• Handling Customer Complaints / RMA’s and investigation.
• Completing open order reports and other various excel spreadsheets.
• Compile Job Travelers.
• Tracking and controlling sales orders.
• Sending samples to customers.
• Cold calling customer leads.
• Potential customer visits to evaluate needs or to promote product or service sales.
• Other tasks as assigned by Inside Sales Supervisor

Requirements

Education & Experience:

• High school degree, GED, or equivalent required. Post high-school education preferred.
• 2-3 years’ experience in an administrative, Customer Service and/or Inside Sales role.
• Reading mechanical and electrical blueprints.
• ERP / MRP system knowledge.
• Strong computer skills including Excel, Power Point and Word Proficiency (Microsoft Office).
• Manufacturing job shop exposure preferred, not required.

Skills

• Scheduling and managing workflow.
• Communication – ability to effectively present information and respond to questions frommanagers, customers, and employees.
• Strong attention to detail.
• Organizational and prioritization.
• Active Listening – Giving full attention to what other people are saying, taking time tounderstand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation – Actively looking for ways to help people.
• Ability to manage multiple projects at one time and be flexible to meet changing requirements.
• Problem solving skills to accurately define, analyze, break down, and solve complex problems.
• Ability to work independently.
• Customer friendly attitude.